‘Use the force’
I believe that experience design should use the same philosophy as playing judo. A design problem merely is a problem because the energy is directed towards the wrong direction, like your opponent in a judo fight. The art of judo is to redirect this energy to turn it into the solution, use the power of your opponent to get him to the ground.
In the design field you see a lot of design solutions I call fixes. If, for instance, you don’t want users to burn themselves using your iron, you can ‘fix’ this by designing all kinds of protection preventing people from burning themselves. But an iron is required to be hot and if people forget this because of all the protection they will burn themselves really bad sooner or later.
While if you design an iron that becomes red when hot, people will be warned in the first place and less accidents will happen while the problem isn’t hidden but part of the solution. That is why I always use this judo principle in my designs.
Experience design can be difficult to explain in words. Therefore I find it important to be able to visualise every experience. This makes it possible to present the designs to both users and clients in every design phase.
Resumé Sven Lentz
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